Scope of Services

Customer relationship management

Specifically for the consumer credit products, Gold Partners provide customer relationship management (CRM) services in the post-loan stage to the financial institutions. Covering diversified items and with professional personnel, our CRM services enrich our client's customers experience, assisting them to build up reputation, customer loyalty and boost effectiveness.
  • Welcome call / reactivate inactive accounts for credit cards
  • Stimulate consumption
  • Customer retention
  • Post-loan visits
  • Collateral registration